Benzing is owned by Austrian company Gantner Pigeon Systems GmbH and over the past 20 years have developed a long term working partnership with UK based business Abbeyton Group Limited to market, supply and introduce Benzing pigeon timing products to the UK racing fancy. Benzing UK is a trading company of Abbeyton Group Limited.
Order Acceptance Policy
Your receipt of an electronic on-line or other form of order confirmation does NOT signify our acceptance of your order, nor does it constitute confirmation of our offer to sell to you. Benzing UK reserves the right at any time after receipt of your order to accept or decline your order for any reason. Benzing UK reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item should stock not be available at the time of delivery. We may also require additional verifications or information before accepting any order.
Once an order has been placed online from the Benzing UK store, you will receive an email notification that your order has been received and processed. We provide an efficient and reliable delivery service to all our customers within the UK and Europe. Using a courier services we are able to provide a 1 to 2 working day delivery on large package orders and if placed before 11.00am. Deliveries are made on weekdays Mon-Fri 8.30am to 5.30pm and they will require a signature on delivery. For smaller package orders our standard 2-5 working day postal delivery service will apply.
Returns & Cancellation Policy
You may return goods, faulty or otherwise within 30 days of receipt of your order. Return postage will be borne by the user returning the goods. If deemed faulty, a refund or exchange will be given. We will refund the cost of the product provided you have proof of purchase, without this we can only offer exchanges for the same product. Cancellation of an order must be made in writing within 3 working days prior to the delivery date. An administration fee of 15% of the order value will apply as a result of order cancellation.